This skill is all about being able to effectively receive information – whether it comes from customers, colleagues or stakeholders.
Initially, the skill steps concentrate on being able to listen effectively to others – including remembering short instructions, understanding why others are communicating and recording important information.
Individuals then focus on how they demonstrate that they are listening effectively, thinking about body language, open questioning and summarising and rephrasing.
Skills Builder provide a Homezone to help parents develop their essential skills and there are some fantastic resources available. Click the following link to find out more:
Read this story about the skill of Listening together.
Listen out for times when the characters are listening carefully to other people speaking or when they are not.
When you have finished the story, talk about:
- What happened in the story?
- What does it mean to interrupt people?
- How did Finn and Fran show when they had listened carefully?
- How did listening help them with their designs?